Adapting and Prospering in 2021 and Beyond
Jen Stroud

Virtual Think Tank Series

Adapting and Prospering in 2021 and Beyond

Wednesday, February 24, 2021 • 2:00 PM – 3:00 PM (ET)

In 2020, the primary focus for HR leaders was survival. Across all industries, significant attention was on managing massive disruption and change related to the global pandemic and social justice movements. In hindsight, most companies have done quite an exceptional job of addressing the challenges surrounding remote work, digital transformation, diversity, equity, inclusion and so much more. As we look ahead, how does HR take what they learned in 2020 so that their organizations can thrive and prosper in the face of continuous change and transformation in 2021 and beyond?

Join your peers as we discuss such topics as:

  • How skills on the HR team will need to evolve to meet new workplace challenges
  • How HR leaders can most effectively support the organization, especially people leaders, to meet the evolving needs and expectations of the workplace
  • What HR leaders can do to drive and lead enterprise digital transformation and make work easier and more productive for their employees
  • How HR can sustain the positive momentum of change throughout their organizations
Jen Stroud
Principal Employee Experience Strategist
ServiceNow
ServiceNow

Jen Stroud is a Principal Employee Experience Strategist at ServiceNow.  In her role, Jen communicates the digital employee experience and HR service delivery value proposition to HR leaders and teams, is a trusted customer advisor and works with organizations to identify opportunities to elevate their digital employee service experience.  Since joining ServiceNow, she has worked with hundreds of organizations across different industries and has discovered that most HR organizations are facing many of the same challenges:  Create a modern digital employee experience, improve how work gets done across the enterprise, and support employees in a more meaningful way by automating tasks and removing unnecessary administrative work.  Prior to joining ServiceNow in 2014, she spent 10 years in HR at TTEC, a customer experience and strategy company, and most recently led the Human Capital Services organization.

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