Virtual Think Tank Series
Agility – The Essential Superpower in the New World of Work
Thursday, April 29, 2021 • 11:00 AM – 12:00 PM (ET)
No person or company has been spared the impact of COVID-19 and many are applying what they learned to finding newer and better ways to support a workforce & improve the overall experience for employees. Organizations are dealing with a number of things: supporting a hybrid workforce, meeting demand to operate more efficiently & effectively, safely working a plan to bring people back to the workplace or still playing catch-up because they cannot hire quickly enough to keep up with the continued demand for products & services.
Now that we’re in 2021 and have seen how everything changed given the pandemic in 2020, many organizations are focusing on how they can be even more nimble and agile given things will no doubt continue to change. No person or company has been spared the impact of COVID-19. Many organizations are dealing with several things: the support of a hybrid workforce, slowing bringing people back to the physical workplace or still playing catch up because they cannot hire fast enough to keep up with the continued demand for their products or services. A common theme, however, is that all people leaders are now faced with new challenges and workforce demands unlike they have experienced before especially in terms of digital preparedness. In this interactive Virtual Think Tank, we will discuss how different organizations have responded as well as the new strategies being leveraged to not only learn from the crisis but to prepare for the future.
- How can organizations create greater agility and resiliency across their
- What strategies and technologies will help organizations digitally transform
- How do we welcome employees back into the workplace safely while also
supporting those who choose to work remotely?
Jen Stroud is a Principal Employee Experience Strategist at ServiceNow. In her role, Jen communicates the digital employee experience and HR service delivery value proposition to HR leaders and teams, is a trusted customer advisor and works with organizations to identify opportunities to elevate their digital employee service experience. Since joining ServiceNow, she has worked with hundreds of organizations across different industries and has discovered that most HR organizations are facing many of the same challenges: Create a modern digital employee experience, improve how work gets done across the enterprise, and support employees in a more meaningful way by automating tasks and removing unnecessary administrative work. Prior to joining ServiceNow in 2014, she spent 10 years in HR at TTEC, a customer experience and strategy company, and most recently led the Human Capital Services organization.