Virtual Think Tank Series
Agility – The Essential Superpower in the New World of Work
Thursday, December 15, 2020 • 2:00 PM – 3:00 PM (ET)
The year 2020 began much like any other year but in short order, everything changed. No person or company has been spared the impact of COVID-19. Many organizations are having to furlough or lay-off a record number of employees while other companies cannot hire fast enough to keep up with the growing demand for their products or services. A common theme, however, is that all people leaders are now faced with new challenges and workforce demands unlike they have experienced before especially in terms of digital preparedness.
In this interactive Virtual Think Tank, we will discuss how different organizations have been impacted as well as the strategies being leveraged to not only deal with the current crisis but to prepare for the future.
- How can organizations create greater agility and resiliency across their enterprise?
- What strategies and technologies will help organizations digital transform their operations?
- How do we welcome employees back into the workplace safely while also supporting those who choose to work remotely?
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Jen Stroud is a Principal Employee Experience Strategist at ServiceNow. In her role, Jen communicates the digital employee experience and HR service delivery value proposition to HR leaders and teams, is a trusted customer advisor and works with organizations to identify opportunities to elevate their digital employee service experience. Since joining ServiceNow, she has worked with hundreds of organizations across different industries and has discovered that most HR organizations are facing many of the same challenges: Create a modern digital employee experience, improve how work gets done across the enterprise, and support employees in a more meaningful way by automating tasks and removing unnecessary administrative work. Prior to joining ServiceNow in 2014, she spent 10 years in HR at TTEC, a customer experience and strategy company, and most recently led the Human Capital Services organization.
Daniel Barrett is the Global Field CTO for Financial Services at ServiceNow. Daniel has spent the past 12 years with the NowPlatform across various technical roles, including 8 years in Solution Consulting where he managed the ServiceNow digital transformation programs of HSBC, Deutsche Bank and other large FSI organizations. In his current role, Daniel is responsible for the creation of new Financial Services platform solutions, developing customer strategies for enterprise adoption of the NowPlatform.