Randy Sabourin is the Co-President of Practica Learning (celebrating its 20th year). He helps organizations to grow and develop using a combination of deliberate practice programs and business improvisation. His focus is on improving the quality of important professional conversations, whether they’re internal (coaching, leadership, DEI, peer-to-peer) or external (sales, customer service, partner). Randy has published articles on Deliberate Practice, Learning and Development, Change and Diversity, and Business Improvisation. His leadership blog is widely read. Randy has worked with companies such as BMO, American Airlines, Hershey’s, Biogen, Rogers, CIBC, A.T. Kearney, Manulife, and Morgan Stanley.