How does Culture play a role in creating a best in class integrated risk management program?

Virtual Think Tank Series

How does Culture play a role in creating a best in class integrated risk management program?

Thursday, September 23, 2021 2:00pm – 3:00pm EST 

Although the term integrated risk management (IRM) is new, the concept is not. Gartner defines IRM as “a set of practices and processes supported by a risk-aware culture and enabling technologies that improves decision-making and performance through an integrate view of how well an organization manages its unique set of risks”.

We spend a lot of time in the risk technology industry talking about the enabling of technologies but not as much time on the risk-aware culture. In any enterprise, from the CEO to the person at the desk next to you, all employees need a heightened awareness of risk and how it impacts their organization. The risk and compliance teams can only do their best to reduce risk, but if the rest of the firm does not feel involved in managing risk, any employee could be making uninformed decisions with great consequence.

In this interactive Virtual Think Tank, let us lean in together and learn from our peers. What strategies have we taken to create a culture of risk? What steps are being taken to build a robust culture roadmap for the future. Topics to be considered are:

  • Are the compliance and risk teams empowered to shape company culture?
  • Has the culture of risk and compliance changed in the new post pandemic world?
  • What is the biggest challenge you face in your journey to risk aware culture?


    Director of Risk Solutions

    Alison Musci is Director of Risk Solutions at ServiceNow. She oversees the team responsible for the governance, risk and compliance client relationships within financial services Banking, Wealth and Asset Management sub verticals.  With over 18 years’ experience in Asset Management and FinTech, Alison specializes in risk and compliance program strategy, process optimization, enterprise-wide technology program implementations, and change management.

    John Castelly
    Chief Ethics and Compliance Officer

    John Castelly serves as ServiceNow’s Chief Ethics and Compliance Officer where he is responsible for the creation, implementation and monitoring of the company’s compliance and ethics programs. Prior to joining ServiceNow, John was the Chief Compliance Officer for Personal Capital, a digital wealth advisor, and most recently, Robinhood, where he designed and scaled its brokerage compliance programs. John has a wealth of experience as a trusted advisor, specializing in compliance and regulatory matters in both the public and private sectors. He has held senior legal positions at Morgan Stanley and TD Ameritrade and has served as Special Counsel for the division of Trading and Markets at the US Securities and Exchange Commission. He is a native New Yorker and graduate of Columbia Law School.

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