Leadership Resilience and Change Management for Healthcare Executives
Sarah Richardson

Virtual Think Tank Series

Leadership Resilience and Change Management for Healthcare Executives

Thursday, May 21, 2020 • 2:15 PM – 3:15 PM (EST)

For the past decade, the healthcare industry has been characterized by large-scale change as hospitals and health systems have had to evolve in an increasingly complex environment to sustain themselves. With the disruptive forces over the past several years threatening to dramatically transform healthcare as we know it today, and the massive disruption caused by the COVID-19 Pandemic, healthcare leaders will need to reinvent their leadership style to be more resilient and adaptable and display a range of capabilities and diversity of thought in order for their organizations to thrive. Discussion points will include:

  • Making decisions in an imperfect environment
  • Adaptability: pivoting from strategic to practical – hands-on management, working day by day and making adjustments
  • Effective communication – with employees, executive teams, patients and communities
  • Leading with optimism while being realistic

Fostering conversations, connections and collaboration among executives

Sarah Richardson
VP Change Leadership, IT
Optum (CA)

Sarah Richardson is a transformative, inspirational and results-driven business and technology executive who operates within large-scale healthcare and hospitality environments.

Currently, Sarah serves as the VP of IT Change Leadership for Optum. Optum is committed to developing innovative models of healthcare delivery that improve patients’ quality of life while containing healthcare costs. Their strength is in their steadfast commitment to their guiding principle of coordinated care. Prior roles included HCA and University Medical Center in Las Vegas, NV.

An active member of CHIME as a Certified Healthcare CIO (CHCIO), faculty member, media liaison, and Fellow, Sarah is also the host of the HIMSS SoCal Podcast featuring top HIT and leadership topics with keynote guests.

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